Founded in 1989
Chicago, Illinois
Member of the Chicago Better Business Bureau

Frequently Asked Questions -- FAQ Part 2

Q:  How do I know that you are a legitimate company?
A:  First, we are members of the Chicago Better Business Bureau (http://chicago.bbb.org). Also, we have recently been accredited by them with an “A” rating, the top rating this Bureau can give to companies. We are proud that our long history of honesty, integrity, and success has helped us earn these credentials. Also, see the section “Rave Reviews” on this website to read comments from previous clients who praise our work: our integrity, commitment, and devotion to helping them.

Q:  Do I pay you up front for your services?
A:  No! We do not ask for any money up-front from a client!  We are paid ONLY if we are successful in obtaining the unclaimed funds for you, and only as contractually agreed between us, which is when the unclaimed asset is obtained for you.

Q:  How do I know that you’re not confusing me with someone else?
A:  Good question. This sometimes happens, but this is not a common error in our company. In our 30 years’ experience, we have developed great accuracy in identifying proper recipients of assets to be recovered. If we are in error, which is highly unlikely, no obligations are incurred.

Q:  How long does it take to receive my money?
A:  Usually 6 to 8 weeks, from the time we receive your agreement, until we successfully close your case and you receive your funds. However, cases vary in complexity so the timeline may be shorter or longer depending on the nature of the case.

Q:  What do I need to do in order for you to help me recover my money?
A:  If you want us to recover the funds due to you, please sign the agreement and authorization and have them notarized. You can fax them back to us or mail them to us. When we receive them, we will contact you personally, directly on the same day to confirm that we will be working on your behalf, and we’ll be happy to answer any other questions you may have at that time.

Q:  How do I pay you for your services?
A:  Once we recover your unclaimed asset for you, we receive our contractual percentage as our commission. This amount, depending on the total involved in your case, is deducted from your recovered asset. Again, we don’t receive one penny for our services unless and until we successfully recover any funds due to you. At no time do you pay us anything out of your pocket. All payment comes from the recovered funds.

Q:  What if I am interested in finding money that may be owed to me?  Can I contact your company for assistance?
A:  The way our company works is that we find an existing asset first, then we contact the proper recipient. Our company does not search for unknown assets for others. Therefore, if our company contacts you, you can be sure that we have found unclaimed assets (e.g. inheritance) that may be owed to you.

Q:  There are so many scams these days. How can I distinguish legitimate companies like your own from scammers?
A:  All scams are based on money or personal information (like bank account or social security numbers) UP FRONT. At no time do we ask for any money or personal information from you. We are only paid if we successfully recover the money specified in the contract. If for whatever reason we are unsuccessful, you owe us nothing. If we are successful, all of our fees will come out of the recovered funds and never from you personally. 

FAQ Part 2